Q: When are you open?

A: Twelve Corners Day Care Center is open Monday through Friday from:
6 AM to 6 PM.


Q: Is there an additional charge if I use the center for more than 10 hours per day?

A: There are no additional fees for using the center more than 10 hours! You may use any of the hours we are open.


Q: Can parents come visit their child during the day or participate in center activities?

A: Yes! Parents are encouraged to come in to visit their child during the school day, or to join us for a special activity. Come in any time!


Q: How does the center accommodate children with allergies or special needs?

A: We are happy to work with you in order to create an individual care plan to make sure that the needs of your child are met.


Q: Is the center licensed by the State of New York?

A: Yes. Twelve Corners Day Care Center is licensed through the New York State Office of Children and Family Services. We are also a United Way Agency.


Q: Do you have a nurse on site?

A: We are partnered with the Visiting Nurse Service. Our nurse visits us on a monthly basis, as well as being available daily for telephone consultation. Every staff member at Twelve Corners Day Care Center is Red Cross Certified in CPR and First Aid. Many of our staff members are also MAT (Medication Administration Training) certified as well.


Q: How does Twelve Corners Day Care Center select and hire teachers?

A: When going through the hiring process, we look not only for applicants who possess the required education, but also those who have had experience with working with children.  All of our teachers have completed their CDA (Child Development Associate) training or above, as well as completed at least 12 hours of additional training every year.  In addition, every teacher has had many years of experience in child care as well as a great passion for working with our little ones.

Q: How many students is each teacher responsible for?

A: At Twelve Corners Day Care Center, we pride ourselves on our small classroom sizes and the personalized learning experience each student receives. Our classroom ratios (student: teacher) are as follows:

  • Birth to 18 months 4:1
  • 18 months - 3 years 5:1
  • 3 year olds 7:1
  •  4 and 5 year olds 8:1


Q: How is safety and security monitored at your facility?

A: When you come into our building you will see a key card security system and a door bell. Only parents and staff members have a key card to get in. All others must ring the bell, speak to the front office and sign in to gain access to the building.


Q: What if I need to have someone else pick-up my child?

A: There is a strict alternate pick-up policy in place here at Twelve Corners Day Care Center.  In order to have someone else pick up your child, we must have prior notice that someone other than you will be picking up. The alternate pick-up will need to bring a photo ID in order to pick up your child. The safety of our students is our number one concern.


Q: What holidays does Twelve Corners Day Care Center close for? Do you have snow days?

A: Twelve Corners Day Care Center will be closed in observance of the following holidays:

  • Christmas Day
  • New Year's Day
  • Independence Day
  • Thanksgiving Day
  • Labor Day
  • Memorial Day

As for snow days, in the last 35 years Twelve Corners Day Care Center has closed 5 times due to weather conditions. In the rare event that we do close the center, you can look for updates on FOX Rochester, WHAM, WCMF, 100.5 The Drive, or CW Rochester.

Have more questions?

The only silly questions are the ones that are never asked.  If your question was not addressed in the above list, please don't hesitate to contact us.